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Market research report template: Turn findings into the next decision

A worked refillable-cleaner example connects a clearer pack description to a paid pilot. Copy the completed report and its decision worksheet.

A document, speech bubble and package connected to a conversation and product forms on ivory terrain.

Lead a market research report with the decision you want the reader to make, the evidence behind it and the commitment you are requesting. Give the manager enough detail to approve a specific action and understand what could still change the recommendation.

Consider an insights manager advising a household-cleaner team. The team wants to launch a refillable starter kit and needs to choose its pack description before asking a retailer for a pilot. The product, survey counts, costs and decisions in the completed report below are illustrative.

The kit costs shoppers $8 and contains an empty reusable 500 ml bottle and two concentrates. Each concentrate makes 500 ml of finished cleaner, so the kit makes one litre in total. The existing ready-to-use cleaner costs $4 for 500 ml. The research question is whether buyers understand the kit and whether the evidence warrants a paid store pilot.

Completed decision report for the cleaner team

Report field

Completed entry

Decision requested

Approve a paid retail pilot using the clearer starter-kit description, subject to confirmation of costs and stock.

Alternatives considered

A, “Bottle + two refills.” B, “Empty 500 ml bottle + two concentrates. Makes 1 litre of cleaner in total.” The team can also continue with its ready-to-use range.

Eligible audience

Adults who choose their household cleaning products, bought a multi-surface cleaner in the previous eight weeks and shop at the retailer proposed for the pilot.

Research design

An online opt-in sample of 300 eligible buyers, randomly assigned to one pack description each, 150 to A and 150 to B. Product, imagery and $8 price are the same.

Evidence available

The descriptions, questions, assigned bases and response counts reproduced below. The costing assumptions appear in the commercial calculation.

Main finding

B improves correct understanding of the kit's total yield by 28 percentage points within the recruited sample.

Recommendation

Use B for the pilot pack and listing. Treat purchase demand and repeat buying as the pilot's next questions.

Remaining decision risks

Responses are from a recruited panel. Paid take-up, real mixing experience, retailer availability and repeat purchase still need evidence.

Decision owner

Commercial lead. The insights manager supplies the comparison, finance confirms contribution and retail operations confirms pilot stock and execution.

Next commitment

Test the kit alongside the current range in comparable randomly assigned stores. Follow the range through a full buying cycle and compare contribution per store with stores offering the current range.

The recommendation is a commitment the manager can act on. It names the description to use, the investment to authorize and the evidence that must come back before a wider rollout. The underlying method stays visible so the team can judge how far the finding travels.

For a real report, attach the final questionnaire, exact stimuli, recruitment details, field dates, sample construction, weighting and exclusions beside the data. AAPOR's disclosure guidance explains why details such as question wording, collection method and whether the sample includes AI-generated responses matter when interpreting a research result.

Show the findings that change the recommendation

Ask the comprehension question before discussing the answer. “How much finished cleaner can you make with everything in this kit?” has a correct answer of one litre. Record the answer as given, including uncertainty, before asking about purchase interest.

The purchase question is “At $8, how likely would you be to buy this kit on your next regular shop?” The options are definitely, probably, might or might not, probably not and definitely not. The favorable count below combines definitely and probably. Both groups receive the same question sequence.

Finding and eligible base

Description A → description B

Correctly identified one litre in total

72 of 150, 48% → 114 of 150, 76%

Definitely or probably would buy at $8

60 of 150, 40% → 63 of 150, 42%

Commercial interpretation

Clearer understanding earns a copy change. The two-point interest difference leaves the paid-demand decision open.

The understanding gain is (114 ÷ 150 − 72 ÷ 150) × 100 = 28 percentage points. It represents 42 more correct answers among the 150 people shown B. The purchase-interest difference is (63 ÷ 150 − 60 ÷ 150) × 100 = 2 percentage points, or three people.

Keep each claim at that level. The team can say B clarified the total yield in this comparison. Its next purchase test must show whether people choose the kit when they can spend their own money. Preserve missing answers in the assigned base and explain how they were handled. If the source records need preparation before analysis, follow our market research data analysis example.

Add the calculation that determines the next spending decision

The starter kit makes one litre, so its initial shopper price is $8 ÷ 2 = $4 per 500 ml. That matches the ready-to-use cleaner's price per 500 ml on the first purchase. The reusable bottle and future refill offer can change the proposition, but the initial comparison should show what the shopper actually pays and receives.

Assume the brand receives $5.20 per starter kit after retailer terms and incurs $3.20 in variable product and delivery costs. Each kit contributes $2 before the pilot's additional execution spending. The ready-to-use cleaner contributes $1.40 per bottle. Finance estimates $800 in additional pilot spending.

At $2 per kit, 400 fully incremental starter-kit purchases would cover that $800. Now add a substitution scenario. If 100 of the starter-kit purchases replace an existing ready-to-use bottle, the brand gives up 100 × $1.40 = $140. The required kit contribution becomes $800 + $140 = $940, equivalent to 940 ÷ 2 = 470 starter kits.

Write that scenario into the pilot brief. The retailer comparison needs to return both kit purchases and changes in the rest of the range. Count displaced bottles over the full follow-up window: a one-litre kit may replace more than one 500 ml bottle. Count actual refill purchases when the window gives buyers a reasonable chance to return. The commercial lead can then compare the paid result with the hurdle instead of turning a clearer pack description into an assumed sales forecast.

Copy this blank market research report

Replace every entry with the evidence and commitment for your own decision. Use one result row per outcome when you have several findings, with its denominator and source attached.

Report field

Entry to complete

Decision and timing

What must be decided, by whom and by which date? What investment or action needs approval?

Alternatives

Which complete offers, messages or actions were compared, including the current approach?

Audience

Who was eligible? Where did participants or records come from? What limits the reach of the conclusion?

Method and conditions

State human, simulated or mixed evidence, assignment, exposure, collection dates, sample sizes, exclusions and weighting where applicable.

Materials and evidence

Link the exact questions, answer options, stimuli, prepared records and costing sources used for the reported results.

Finding

Give the outcome, condition, numerator, eligible denominator, unit and comparison. Include uncertainty when it affects the choice.

Meaning for the decision

Explain which alternative the finding supports and which change or commitment follows.

Commercial calculation

Show net receipts, variable costs, substitution, implementation spending and the requirement the proposed action must meet.

Material limitations

Identify the unresolved facts that could change the recommendation, with the consequence of each.

Recommendation

Choose an action at the scale the evidence supports. State the conditions for proceeding.

Owner and next test

Name accountable roles, the evidence they will obtain, the review date and the rule for expanding, revising or stopping the action.

A report containing Sapien research should identify the simulated audience and the exact comparison alongside its findings. Put transaction records and physical product-use findings beside the decisions those sources answer. A manager can then follow the route from modeled interpretation to the next customer or market commitment without losing the source of each conclusion.

Use the completed report as the handoff at the end of a study. If the question, alternatives or decision rule are still unsettled, define them before commissioning more fieldwork with our market research plan template.

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